PAYING BY CREDIT CARD
- Ordering
- The Checkout
- Confirming your order
- Posting and Delivery
- Your Security
- The Secure Service Provider
- Legal Matters
- Go Shopping
ORDERING
When you decide to buy something from Manzanera.com, first of all you
will be asked to select the CD(s) you want and the quantity of each CD
you require. You can select CDs from any of the three departments in the
shop. The individual cost of the CDs and the total value of your order
will be shown. If you want to see the value in either US dollars or Euros,
we can do that. We can, though, only accept credit card orders in UK pounds
sterling. We hope to expand that soon but it will take a while.
Payment for your order will not be charged to your credit card until your order is shipped.
THE
CHECKOUT
Once you've decided on your order, you will go to the checkout form. Here
you need to provide:
- your personal details
- email address (so we can send confirmation of your order and also contact you quickly of there is a problem)
- delivery address
- details of the cost of the postage and packing of your order
A confirmation email will be sent to you, giving the details of the CDs ordered and the address to which they should be sent. This is the only information we at Manzanera.com are sent.
POSTING AND DELIVERY
All CDs are in stock so, when we receive the details of your order, we aim to post the same or following day depending on timing. All overseas post is by airmail.
For your security, please remember this:
- NEITHER YOUR ADDRESS DETAILS NOR YOUR CREDIT CARD NUMBER ARE STORED ON OUR SERVER. NO ONE CAN ACCESS THEM AT MANZANERA.COM. THESE DETAILS ARE ENCRYPTED AND PROTECTED BY THE OFF-SITE SECURE SERVER.
When you have provided all of the information to process your order, you click on the 'Send the order' button. At this point you enter a secure server where you will be asked for your credit card details. The secure server we use is not part of Manzanera.com and is located on a completely separate system. All personal details given, therefore, are protected by this secure server.
Our secure server is provided by a UK-based company called Secpay. They are one of a few such companies listed by Barclays Merchant Services (part of Barclays Bank) as having the levels of security they require to process on-line orders.
When you enter the Secpay pages you will be asked to give your name, credit card type, credit card number and card expiry date (please be accurate). If you request authorisation of the transaction, clearance is normally given within a few seconds.
LEGAL MATTERS
- If we suspect that a credit card is being used fraudulently, we will forward the details to the relevant authorities for their action.
- Expression Records reserves the right to take legal action against anyone attempting to obtain goods without the intention of paying for them or through other fraudulent means.
- Expression Records also reserves the right to take legal action against anyone making unauthorised copies of any goods obtained from the company.
- All material on this site is copyright Phil Manzanera and Expression Records
- All CDs sold on this site are copyright Expression Records and Virgin Records